Returns & Exchanges

At BN3TH, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn and unwashed items. If your first pair of underwear doesn't fit perfectly, our 'First Pair Promise' ensures you can find the right size without any hassle.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is authorized, download and print the prepaid shipping label provided via email to ensure your package is tracked correctly.

• 3.
  Pack Your Items

  Place the items in their original packaging or a secure mailer, attach the prepaid label to the outside, and drop it off at the designated carrier location.

• 4.
  Receive Your Refund

  After our warehouse inspects your returned items, we will process your refund or exchange within 7-10 business days back to your original payment method.